We are seeking a dynamic and communicative Contact Center AI Engineer to join our team. In this role, you will work closely with our contact center operations team to deploy and customize AI copilots for various use cases within contact center environments.  You will be responsible for...

Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified account / program metrics, and provides the necessary support and assistance...

We are seeking a highly skilled and motivated Social Media Associate to join our dynamic Corporate Communications team. The successful candidate will be responsible for managing our online community, monitoring social media platforms, executing campaigns, crafting engaging content, and...

Description and RequirementsAt TELUS Digital AI, we are looking for highly capable folks to join our product team. In this role,you will play a pivotal role in shaping the vision, strategy, and execution of our products by contributing to the entire product lifecycle.From ideation to launch, you...

Requirements:8-12 years experience in Cloud Operations, DevOps, or SRE roles.2-3 years of experience managing or leading small to medium-sized technical teams.Strong experience with at least one major cloud platform: AWS, GCP, or Azure.Proficiency with Infrastructure as Code (Terraform, Pulumi,...

Strong communication skills, both written and verbal, for interacting with customers and internal teams.Ability to work effectively under pressure and manage multiple tasks simultaneously.