Informação básica

Ref Number

Req_00175005

Primary Location

GT - Guatemala - Torre Pradera

Country

Guatemala

Job Type

Digital Solutions

Work Style

Hybrid

Descrição e requisitos

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.


About the Role 

As a Lead Cloud Architect & DevOps Engineer, you will provide strategic leadership in designing secure, scalable, and high-availability cloud solutions across AWS and GCP. You will drive the implementation of Infrastructure as Code (IaC) and optimize CI/CD pipelines to automate deployments and enforce zero-trust security architectures. By leveraging AI/ML to enhance development velocity and infrastructure efficiency, you will lead migration efforts for cloud-native applications using Kubernetes and Docker. You will collaborate closely with cross-functional Agile teams to build custom development solutions, ensuring system reliability, cost optimization, and the highest standards of code quality.

Responsibilities:


  • Provide leadership in cloud architecture and DevOps implementation across AWS and

GCP.

  • Design, develop, and deploy secure, scalable, and high-availability cloud solutions.

  • Implement and optimize CI/CD pipelines for automated deployments and infrastructure

provisioning.

  • Drive Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools. 

  • Ensure system reliability, observability, and security through best practices in logging,

monitoring, and compliance.

  • Enforce cloud security policies, identity and access management (IAM), and zero-trust

architectures.

  • Automate security scanning, vulnerability assessments, and compliance enforcement in

CI/CD pipelines.

  • Leverage AI/ML to enhance software development velocity, improve cloud infrastructure

efficiency, and optimize security monitoring and anomaly detection.

  • Develop and implement best practices for secure software development and

infrastructure hardening.

  • Automate cloud resource management, scaling, and cost optimization strategies.

  • Collaborate with development teams to improve software delivery and cloud

performance.

  • Lead migration and modernization efforts for cloud-native applications. 

  • Hands-on experience with Kubernetes, Docker, and serverless architectures. 

  • Work collaboratively with the team, client team, and our partners to build custom

development solutions

  • Optimize and apply best practices

  • Maintain high standards of quality for code, technical documentation, and deliverables 

  • Collaborate on projects with an all-star team comprised of varying skill-sets through code reviews and design discussions

  • Participate in brainstorming and idea generation activities

  • Work in an Agile environment

  • English both verbal and written required for this opportunity


Requirements:


  • 5 or more years of industry experience working in cloud and DevOps environments as a

  • Senior or Principal Developer.

  • Provide leadership in designing and implementing cloud-based solutions

  • across AWS and GCP.

  • Hands-on experience with Infrastructure as Code (IaC) using Terraform,

  • CloudFormation, or similar tools.

  • Proficient level in automating CI/CD pipelines using Github Actions and GitLab CI/CD,

  • or similar platforms.

  • Bring a collaborative approach to cloud architecture, deployment

  • strategies, and infrastructure optimization.

  • Deep expertise in containerization and orchestration with Docker and

  • Kubernetes.

  • Solid understanding of Linux operating systems to run web and backend

  • applications.

  • Understanding of cloud security, monitoring and cost

  • optimization best practices.

  • Strong leadership capabilities, coupled with effective communication skills, enabling 

  • the ability to inspire teams, foster collaboration, and maintain stakeholder engagement throughout the project lifecycle


What’s in it for you? 

  • Educational support: Udemy for Business 

  • "Work-life balance" culture and flexible schedule 

  • Support global projects in a multicultural environment

Additional Job Description

As a Lead Cloud Architect & DevOps Engineer, you will provide strategic leadership in designing secure, scalable, and high-availability cloud solutions across AWS and GCP. You will drive the implementation of Infrastructure as Code (IaC) and optimize CI/CD pipelines to automate deployments and enforce zero-trust security architectures.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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