Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

About the Role

TELUS is looking for a qualified professional to fill a full-stack application support role in our Digital Solutions Development team. The application support ensures the operational processes in the project run smoothly with maintenance of the legacy applications, software, and other organizations' technological systems, testing, deployment, and documentation.

Requirements 

• A team member who takes ownership of every client interaction and is accountable for effective outcomes beyond that interaction.

• A professional who demonstrates empathy by listening to understand a client's unique emotions and situations, in order to communicate in a clear, honest, and genuine way.

• A team member who collaborates to get things done by leveraging their own and reaching others' unique talents.

• A team member who eagerly adapts to meet the changing needs of our clients

• A team member who proactively seeks to make things better.  

• Willing to learn new skills and technologies.

Knowledge:

• English - B2:

• Oral and written comprehension

• Appropriate use of language

• Knowledge of ReactJS and NodeJS

• Knowledge of Java

• Knowledge of NC (desirable)

• Knowledge of Unix/Linux command line

• Knowledge of  Apache Tomcat Web Server (desirable, not mandatory)

• Knowledge of  Windows Server (desirable, not mandatory)

• Knowledge of Support Tools (Putty, FTP clients)

• Knowledge of SQL (Problem resolution, query building, troubleshooting)

• Knowledge of Git (desirable, not mandatory)

• Knowledge of Tech support and tools (ITSM tool, CRQ creation, customer support experience or equivalent)

Preferred knowledge or experience includes:

• GCP services

• Monitoring tools (DynaTrace)

• CI/CD processes

• NC

• C#, ASP.NET

• REST API

• AI-powered development tools (e.g., Cline, GitHub Copilot, ChatGPT, or similar) (Desirable) and MFE

Studies & Experience:

• A third-year level or graduate of Business Administration, Industrial Engineering or related career - Desirable.

• Customer support experience 

What’s in it for you

• Private medical and life insurance from day one.

• Professional growth budget for certifications and training.

• Flexible work schedule.

• Performance-based bonuses.