Pamatinformācija
Atsauces numurs
Req_00180646
Primārā atrašanās vieta
IE - Cork - Campus One
Valsts
Īrija
Darba veids
Business Process Outsourcing
Darba stils
On Site
Apraksts un prasības
Sanctions Analyst
Location: Onsite (Cork HQ, Mahon)
Type: Permanent Position
Salary: €33,000 gross p/a + monthly performance bonus up to €150
Shifts: 11.30-20.00 Mon-Fri subject to change (weekend coverage, shifts may be introduced in the future).
About the Role: We're looking for a detail-oriented professional to review high-volume sanctions alerts and help us stay compliant. You'll quickly assess transaction monitoring alerts, clear false positives, and escalate potential matches, making critical decisions that keep our platform safe and compliant.
This is high-volume, high-impact work where your speed and accuracy directly protect our business and the broader financial system.
What we Offer:
- Stable job - permanent employment contracts
- Performance-based bonus
- Opportunity to advance your career
- Great rewards for referring your friends
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment: our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
- Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
- Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
- Bike-to-work tax relief
- Pension scheme
- Maternity and paternity leave
- Access to GP care and an occupational health advisor
- Subsidized canteen
Overview of tasks:
- Triage high-volume sanction/transaction monitoring alerts to clear false positives and escalate potential true matches for senior review
- Review and close alerts efficiently while maintaining accuracy and quality standards
- Use SOPs and decision trees consistently; escalate edge cases or potential true matches as appropriate
- Keep concise, auditable notes for all decisions in line with job aid and QC expectations
We are looking for:
- Be a motivated self-starter comfortable in a high-risk, production environment with minimal supervision
- Be accountable for accuracy while maintaining quality control standards
- Have product sense for ACH, international wires/SWIFT
- Have experience or academic knowledge of OFAC, EU/UN sanctions, PEP, Adverse Media, and other AML watchlists
- Experience with LexisNexis Bridger and Firco Continuity preferred
- Be comfortable handling high volume while maintaining strong quality control
Papildu darba apraksts
We are seeking a detail-oriented Sanctions Analyst to join our Financial Compliance team in Cork. This role is responsible for triaging high-volume transaction monitoring alerts, clearing false positives, and escalating potential Sanctions or AML matches for senior review. The ideal candidate possesses a strong "product sense" for ACH/SWIFT payments and prior experience with watchlists (OFAC, EU, UN). Join our Mahon HQ to help protect the global financial system through high-impact, real-time risk assessment.
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EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
