Basic Information

Ref Number

Req_00164009

Primary Location

GT - Guatemala - Torre Pradera

Country

Guatemala

Work Style

Hybrid

Description and Requirements

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.


About the role

We are looking for a DevOps Engineer with 3+ years of experience supporting data-intensive applications to join our team. This role focuses on automating, deploying, monitoring, and optimizing large-scale data engineering pipelines and infrastructure. You will work closely with data engineers and platform teams to ensure high availability, scalability, and performance of critical data systems in the cloud. If you're passionate about DevOps, automation, and data reliability at scale, this is the role for you.

Responsibilities


  •  Manage pipelines for data engineering code deployments

  • Automate deployment, monitoring, and testing of infrastructure

  • Manage containerized environments for data applications

  • Site Reliability Engineering: alert / monitoring, 

  • Manage cloud resources and optimize cost and performance

  • Enforce security best practices for data storage and movement

  • Develop automation scripts for operational tasks

  • Ensure high availability and backup / disaster recovery

  • Create dashboards for infrastructure and application metrics



Technology requirements: 


  • CICD, Git/Github actions, Terraform / Pulumi

  • Stack trace, dynatrace, grafana

  • Containerization: Docker, Kubernetes, Helm

  • Supported data-driven application technologies: pyspark, python, data proc, cloud function, java, composer with Postgres and Big Query


Experience:

  • 3+ years of DevOps experience with data-intensive applications

  • Experience with large-scale data processing (TB/PB scale)

  • Background in data engineering or analytics platforms



What’s in it for you? 


  • Educational support: Udemy for Business 

  • "Work-life balance" culture and flexible schedule

  • Employee Stock Purchase Plan (ESPP)

  • Support global projects in a multicultural environment 

Additional Job Description

We are looking for a DevOps Engineer with 3+ years of experience supporting data-intensive applications to join our team. This role focuses on automating, deploying, monitoring, and optimizing large-scale data engineering pipelines and infrastructure.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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