Pamatinformācija
Atsauces numurs
Req_00177461
Primārā atrašanās vieta
SV - Santa Tecla - Plaza Merliot
Valsts
Salvadora
Darba veids
Business Process Outsourcing
Apraksts un prasības
***Applicants should be available and willing to work on-site and/or from home depending on business needs.***
Position overview:
As a First American DataTree the Associate Sales Engineer represents and supports company data and/or products within various market segments, providing data knowledge and support to the sales team as part of the pre- and post-sales process. This role supports data sales activities by consulting with customers to share knowledge about our data/product service features in relation to their business needs.
Key responsibilities:
The Associate will observe and assist with key pre-sales activities (discovery, solution mapping, documentation creation/gathering and handoffs), collaborate with sales team(s) and customers on deal opportunities, trial accounts, statement of works, and post-sale transition to accelerate closing, execution and revenue
Realization. Gathers documentation which includes work order information, ticket creation submission and tracking. This position will have specific responsibility for supporting offshore Sales team activity. Join customer calls to gather requirements and help with documentation for onboarding at various stages of customer engagement alongside Sales & Account Management team members. Identify, document, and escalate recurring data issues to support long-term data integrity improvements.
Requirements:
- Meeting or exceeding all metrics in your current role for the last 3 months.
- Minimum of 95% Attendance.
- Minimum of 6 months as a TELUS Digital Employee.
- Minimum of 6 months in the current position and the current account/ department
- Schedule flexibility.
- No active disciplinary actions.
- Completed the position-specific required course from the Learning Multiverse Fundamentals - Mandatory
Core Competencies:
- Managing self development
- High Data Analytics skills
- Problem solving skills
- Embracing technology
- Focusing on customers
- Sales techniques (Desired)
Functional competencies:
- Excel Basic - Desirable
- Management Spreadsheets
- Charting
- Rows and columns
- Format Cells.
- English - B2 :
- Oral and written comprehension.
- Appropriate use of language.
- Navigational skills (Multitasking)
- Real Estate Industry experience and knowledge is a plus*
Qualifications:
A third-year level or graduate of Business Administration, Industrial Engineering or related career - Desirable
Experience in similar jobs - Desirable
Papildu darba apraksts
As a First American DataTree the Associate Sales Engineer represents and supports company data and/or products within various market segments, providing data knowledge and support to the sales team as part of the pre- and post-sales process. This role supports data sales activities by consulting with customers to share knowledge about our data/product service features in relation to their business needs.
| Valodas atsauce |
|---|
| English |
| Spanish |
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
