Pamatinformācija

Atsauces numurs

Req_00170116

Pēdējā pieteikšanās diena

10-Oct-2025

Primārā atrašanās vieta

SV - Antiguo Cuscatlan - Las Cascadas

Papildu atrašanās vietas

, CO - Home Office, ES - Home Office, FI - Tampere - Visiokatu, GB - Home Office, GT - Guatemala - Torre Pradera, IE - Cork - Campus One, IN - Ahmedabad - GIFT City, MX - Home Office, PH - Manila - McKinley West, PL - Home Office, US - Home Office

Valsts

Salvadora

Darba veids

Business Process Outsourcing

Darba stils

Remote

Apraksts un prasības

We are seeking a detail-oriented and proactive Project Coordinator to support our Senior Project Manager in delivering high-quality generative AI projects. This role involves managing project details, coordinating tasks, and ensuring effective communication between team members and stakeholders. The ideal candidate will have a foundational understanding of AI technologies and be enthusiastic about driving projects to successful completion.

Main Responsibilities:

  • Project Support: Assist the Senior Project Manager in all phases of project lifecycle, from initiation through completion. Help in planning, scheduling, and tracking project timelines and milestones using appropriate tools

  • Documentation and Reporting: Maintain project documentation and prepare regular reports on the project status to keep stakeholders informed.

  • Team Coordination: Facilitate communication between project team members and other departments to ensure alignment and efficient workflow. Organize and attend project meetings to take detailed notes and track important decisions.

  • Resource Management: Assist in managing project resources and logistics, ensuring that project needs are met promptly and efficiently.

  • Compliance and Quality Support: Help enforce project standards and quality assurance policies. Collect data for quality compliance and assist in the preparation for audits and reviews.

Requirements:

  • Schedule flexibility 

  • Bachelor’s degree in Business Administration, Computer Science, or related field.

  • 1-3 years of experience in project coordination, preferably in technology or AI-related projects. Mandatory

  • Familiarity with project management tools and software.

  • Fluent in English; additional language skills are a plus.

  • Hybrid work-style ( availability to work on-site )

  • Minimum of 6 months as a TELUS International employee (Mandatory for internals)

  • Minimum of 6 months in current position (Mandatory for internals)

  • No active hints (above hint 3)  (Mandatory for internals)

  • Meeting or exceeding metrics in the current role (Mandatory for internals)

Preferred Qualifications:

  • Organizational Skills: Strong ability to organize, multitask, prioritize, and work under pressure.

  • Technical Acumen: Basic understanding of AI, machine learning models, and data management.

  • Communication Skills: Excellent verbal and written communication skills to effectively articulate project needs and updates to team members and stakeholders.

  • Problem-Solving: Ability to identify issues and participate in their resolution in a timely and effective manner.

  • Teamwork and Interpersonal Skills: Capable of working collaboratively in a high-pressure environment.

Valodas atsauce
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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