Basic Information

Ref Number

Req_00141293

Last day to apply

11-10-2024

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

  • Functional Configuration: Configure and customize ServiceNow modules to meet business requirements, including Incident Management, Change Management, and Service Catalog (ITSM).

  • Integration Development: Design, develop, and maintain integrations between ServiceNow and other systems using APIs, web services, and scripting languages.

  • Requirement Analysis: Collaborate with stakeholders to gather and analyze business requirements for ServiceNow solutions, ensuring alignment with organizational goals.

Additional Job Description

Good to have: 

  • Strong problem-solving and analytical skills.

  • Excellent communication and collaboration abilities.

  • Minimum 4-8 years of relevant experience.

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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