基本情報
参照番号
Req_00174012
主な拠点
PH - Manila - Market! Market! Mall
国
フィリピン
業務スタイル
On Site
職務内容と職務要件
TELUS FIFA [Fiber Inventory and Fulfillment Assurance] is Telus’ customer support for Telus new Fiber Optic network subscribers. This Fiber Optic network will be the backbone of Telus’ strategic initiatives like 5G mobile networks, national unified medical applications, wired homes, next generation internet offerings (e.g. consumer Gigabit internet) etc.
End-to-end problem solving for Telus’ Canadian Fibre Optic subscribers that may involve:
• Billing
• Customer service
• Account management
• Coordination with various internal departments
End-to-end problem solving for Telus’ Canadian Fibre Optic subscribers that may involve:
• Billing
• Customer service
• Account management
• Coordination with various internal departments
| 使用言語 |
|---|
| English |
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
