Basic Information

Ref Number

Req_00035263

Last day to apply

30-4-2025

Primary Location

BG - Sofia - TELUS Tower

Country

Bulgaria

Description and Requirements

Are you ready to take the next step in your career and to achieve your next challenge? 

If your answer is YES - join the leader of the BPO sector TELUS Digital Bulgaria!

We are looking for an enthusiastic and adventurous person!

As a Customer Support Representative with Polish and English you will be a part of a great team and all together will: 

 * Listen and respond to customers queries by phone and email 
 * Provide accurate, valid, and complete information to the clients’ requests 
 * Identify and assess customers’ needs to achieve satisfaction 

 As a candidate, you do not need to have experience in a similar role but you should be fluent in Polish and English. 

In Return, We will give you: 

 * Stable job and career development opportunities 
 * Standard working schedule 
 * Attractive salary 
 * Full paid training 
 * Additional health insurance & Transportation allowance 
 * Special Discounts and Offers (Food vouchers, Multisport cards) 
 * Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office) 
 * Positive international working environment (Relax zones, PlayStation and billiard corners) 
 * Support and learning 
 * Employee referral bonuses & Recognition programs 

We care about the well-being of our employees, invest in their future growth, encourage fun and team-building projects! 

Does it sound like the perfect job for you? Apply now! 

About us: TELUS Digital Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria. 



 #LI-DNI

Language Reference
Polish

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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