基本情報
参照番号
Req_00150772
主な拠点
IN - Noida - Candor Building 5
国
インド
職種
Business Process Outsourcing
業務スタイル
On Site
職務内容と職務要件
Role & Responsibilities
- Performing Inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services.
- Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about.
- Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
- Simultaneously navigating through multiple systems and tools while interacting with customers.
- Processing customers orders and ensuring its accuracy and completion.
- Participating in continuous training sessions and sharing best practices.
| 使用言語 |
|---|
| English |
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
