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Network Analyst (RAN Support)

Basic Information

Ref Number

Req_00147287

Last day to apply

25-nov-2024

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

  • Must have 3-5 years of experience.

  • Good understanding of 4G & 5G architecture and protocol stack.

  • Hands on experience on Fault Management including handling RAN network faults/alarms and troubleshooting.

  • Hands-on experience on configuration management activities like license loading, parameter optimization, new band addition, new feature addition, interface management, capacity upgrades, software upgrades of UMTS/LTE/NR network.

  • Hands-on experience of commissioning and integration of new RAN nodes.

  • Knowledge of RF KPI and its troubleshooting.

  • Hands on experiences on troubleshooting and providing remote support to field/site engineers.

  • Good experience of providing remote support to other dependent teams.

  • Hands on experience on handling outages and providing support & troubleshooting to Incident Manager.

  • Knowledge of working on different OSS like Huawei U2020/MAE, Samsung USM, NETACT.

  • Knowledge of working on ticketing tools like nuremedy.

  • Basic understanding of Open RAN is preferable.

  • Understanding of telco cloud and technologies is preferable.

  • Certified in RAN technology/ Telco cloud is preferable.

  • Self-motivated, work well with minimal or no direct supervision.

  • Expertly able to communicate verbally and written in English. 

  • Must be comfortable with 24*7 work environment.

Additional Job Description

  • Strong communication skills, both written and verbal, for interacting with customers and internal teams.

  • Ability to work effectively under pressure and manage multiple tasks simultaneously.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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