Basic Information

Ref Number

Req_00144823

Primary Location

SV - Santa Tecla - Plaza Merliot

Country

El Salvador

Job Type

Support Positions

Work Style

Hybrid

Description and Requirements

Position Overview

As a Labor and Employment Law Lead you provide advice, guidance, and representation related to employment laws and regulations. You report directly to the Senior Legal Manager and work with relevant stakeholders to ensure that the company is compliant with relevant employment law and regulations and company policy. You handle all labor relations and employment negotiations, grievance procedures and disputes in-house, including cases in court, arbitration, and agency hearings.


Responsibilities:

  • Provide legal advice about legal rights and obligations in the context of employment like hiring practices, wage disputes, discrimination claims, workplace safety regulations and termination procedures

  • Draft, review and negotiate contracts and other legal documents such as employment contracts, non-disclosure agreements, severance agreements and company policy documents

  • Support the organization to be compliant with relevant employment laws and regulations by collaborate on the creation or review of policies and procedures, conducting audits, and providing relevant training to leaders and team members

  • Support the resolution of low to moderate risk disputes and grievance procedures between employers and employees through negotiation or litigation

  • Represent the organization in court, arbitration or hearings before regulatory bodies, presenting evidence, making legal arguments, and navigating procedural rules for low risk matters in the location where you are licensed to practice



Core Competencies: 

  • Giving support 

  • Focusing on customers

  • Embracing technology 

  • Managing self-development


Functional Competencies:

  • Strong knowledge in labor law including labor code, judicial regulations and precedents

  • Ability to analyze large amounts of information, identifying relevant facts, and propose viable solutions

  • Ability to articulate complex legal concepts and strategies in a clear, concise, and persuasive manner, both orally and in writing

  • Ability in litigation skills 

  • Ability to act independently with little supervision/oversight

  • Ability to solve complex problems using sophisticated thought, exercise judgment and identify innovative solutions



Studies & Experience:

  • 5+ years of experience in labor relations and employee representative matters

  • Law degree from an accredited law school 

  • Bar license and public notary authorization is required 

  • English is a plus 







If you have questions or comments about this open position write to:
tica_stepup_recruitment@telusinternational.com


Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Additional Job Description

As a Labor and Employment Law Lead you provide advice, guidance, and representation related to employment laws and regulations. You report directly to the Senior Legal Manager and work with relevant stakeholders to ensure that the company is compliant with relevant employment law and regulations and company policy. You handle all labor relations and employment negotiations, grievance procedures and disputes in-house, including cases in court, arbitration, and agency hearings.


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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