Key responsibilities:

Build a strategic relationship with the management of the accounts, and support of all the team members needed in Human Resources matters. Coordinate, supervise, manage budget and execute engagement plans within the accounts assigned. Administration and close follow-up of relevant cases with the account’s lead, providing accurate and timely advice according to the situation and based on analytical judgment, organizations and Human Resources policies and procedures. 

Processes and generates information regarding Human Resources such as internal promotions, performance management actions, personnel actions, terminations, etc, with the objective of analyzing the results and identifying trends to define action plans for improvements on these. Present & analyze reports to key account management. Being a key intermediary within the account, constantly searching for ways to gather feedback in order to address possible AOOs.  

Mandatory Requirements:

• Schedule flexibility 

• On-site presence 

• Giving support

• Focusing on customers

• Embracing technology

• Managing self-development

Functional competencies:

• English -  B2 or above - Mandatory

• Oral and written comprehension.

• Appropriate use of language.

• Google Workspace GSuite - Advanced

• Labor Laws - Desirable

• Visible passion for people development and wellness

• Strategic thinking

• Strong communication skills

• Conflict management and intervention

• Excellent interpersonal skills

• Ability to coach, negotiate and advice

• Teamwork

• Adaptation to change

Qualifications:

• 3rd year and above in Psychology, Industrial Psychology, Business Administration, & Industrial Engineering, or any Human Resources related field - Mandatory

• 1 year of experience in the HR field - Desirable

• Experience handling difficult conversations - It’s a plus

• HR Experience is a must (1 year) - Mandatory