Informazioni di base
Numero di riferimento
Req_00027593
Ultimo giorno per candidarsi
22-dic-2025
Posizione primaria
BG - Sofia - TELUS Tower
Posizioni aggiuntive
BG - Sofia - Infinity Tower
Paese
Bulgaria
Descrizione e requisiti
Are you ready to take the next step in your career and achieve your next challenge?
If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!
We are looking for a passionate HR Administration Specialist to join our Team!
Job duties and daily responsibilities of the HR Administration specialist include:
- Disciplinary process/Hints for Success
- Oversees, coordinates and administer the process
- Prepare reports, analysis, plans for improvement of the process
- Delivers trainings to all involved people
- Maintains a knowledge base of all cases, practices and useful information, regarding the process.
- Supports the P&C BPs in their daily job with the Hints for Success’s administrative part of the process (the Disciplinary cases that needs documents).
- Maintains the base of incoming and outgoing numbers, related to the Disciplinary process.
- Ensure that the practices are in compliance with current legislation
- Being the main point of contact for our external lawyers, regarding the disciplinary process.
- Responsible for the monthly reports related to the Ethics line and Respectful Workplace Policy.
- Supports the Senior P&C Manager with the daily activities.
- Addresses concerns and issues raised with regards to the responsibilities.
Requirements
- Proven working experience as an HR Specialist – previous experience/knowledge of the Disciplinary
- process required.
- Prior experience in HR practices and administration
- Adequate knowledge of current labour rules and regulations
- Very good working level of English language (min. B2 level required)
- Working knowledge of HR systems (preferably work experience with Workday)
- Extensive knowledge of MS Office
- Strong quantitative and analytical skills
- BS degree in human resources, business administration or finance
*Please note that the position is a Maternity cover and a contract of 2 years will be provided
This is a Work from Office position.
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses.
encourage fun and team-building projects!
If it sounds like the perfect job for you, apply now!
About us: TELUS Digital Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
#LI-DNI
Descrizione lavoro aggiuntiva
Are you ready to take the next step in your career and achieve your next challenge? TELUS Digital Bulgaria is looking for you!
| Riferimento linguistico |
|---|
| English |
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
