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Sr. Systems Adminsitrator (Citrix)

Basic Information

Ref Number

Req_00146033

Last day to apply

31-Dec-2024

Primary Location

PH - Manila - Discovery

Country

Philippines

Job Type

Digital Solutions

Work Style

Hybrid

Description and Requirements

Responsibilities:
Supports all Citrix infrastructure
Maintain and support Citrix system images for deployment
Installs, configures, maintains, and enhances Information Technology systems software in accordance with corporate and security standards
Supports and responds to service outages and incidents. - Creates and maintains documentation to support IT Systems and Processes. - Identifies problems and opportunities for improvement of IT Services, systems or processes.
Troubleshoots and maintains IT systems to improve reliability, capacity, performance
Is part of on-call rotation to support the customer outside of business hours (24/7) Qualifications:
3-5+ years of recent working experience in a complex infrastructure with the role of Citrix-focused support using the following technologies:
Citrix CVAD 2203 LTSR (both published apps & virtual Windows 10 desktops)
Citrix AppLayering, Workspace Environment Manager, Citrix PVS/MCS, Citrix Profile Management/FS Logix
Citrix ADC VPX/SDX (nice to have)
Current Citrix certificates (CCA-V or CCP-V)
Windows Server 2019/2022 – build/manage/troubleshoot
Install & manage O365 / MS Teams / OneDrive software in Citrix environments
Build & administer virtual machines (VMware)
Active Directory GPO management - PowerShell scripting (Nice to have)

Additional Job Description

Skillset 1: Citrix Server Administrator

Proficient and knowledgeable in Citrix (CVAD) based infrastructure for both general operations and deployments. Experience working on projects – implementing solutions that use Citrix technologies

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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