Alapvető információk

Ref Number

Req_00167783

A jelentkezés utolsó napja

09-Sep-2025

Elsődleges helyszín

GT - Guatemala - Pradera West

Ország

Guatemala

Állás típusa

Support Positions

Work Style

On Site

Leírás és követelmények

Global Security & Risk - Audit & Compliance, Systems Security Analyst III - Pradera GT

Last day to apply: Tuesday, September 9th 2025


 

Position overview:

Is responsible for providing support to operations in ensuring ongoing compliance to TI information security standards and contractual requirements/Code of conduct.  Also identifying opportunities for improvements and gaining efficiencies, among others.

Key responsibilities:

  • Monitor ongoing information security compliance across all required locations.  Ensure compliance to TI Global Security & Risk policies

  • Monitor for ongoing compliance to client  contractual and code of conduct requirements

  • Ensure remediation efforts are undertaken where non compliance is identified

  • Completion of periodic risk assessments to ensure that  the contract is operating as agreed

  • Point of contact for process change requests on the account

  • Periodic reporting on compliance activity internally and to the customer

  • Perform other duties as assigned by the immediate manager. 

Mandatory Requirements:

  • Schedule flexibility

  • Able to work on-site - Required

Core competencies:

  •  Giving support

  • Focusing on customers

  • Embracing technology

  • Managing self-developmenttomer Orientation

  • Orientation to results

  • Analytical skills. 

  • Excellent oral and written communication skills. 

  • Adaptive to changing work schedules. 

  • Active listening skills. 

  • Operates with minimal supervision. 

  • Multi-tasking skills. 

  • Demonstrated ability to redesign processes to increase productivity.

  • Attention to details

  • Minimal supervision required

  • Multi-cultural and multi-country experience desired

  • Excellent problem-solving and conflict resolution skills

  • Creativity and Innovation 

Functional competencies:

  • English High B2 or higher:

    • Oral and written comprehension.

    • Appropriate use of language.

  • Proficiency with GSuite applications

Qualifications:

  • Three or four-years degree in computer science or security or related field of study, or equivalent professional experience.

  • 2 years of information security experience


További munkaköri leírás

Is responsible for providing support to operations in ensuring ongoing compliance to TI information security standards and contractual requirements/Code of conduct.  Also identifying opportunities for improvements and gaining efficiencies, among others.


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
× -