Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and...

TELUS Digital Europe is looking for Transcribers to join our NEW Artificial Intelligence (AI) Project.

Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client.  

Strong communication skills, both written and verbal, for interacting with customers and internal teams.Ability to work effectively under pressure and manage multiple tasks simultaneously.