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Reconciliation Analyst

Basic Information

Ref Number

Req_00155498

Primary Location

GT - Guatemala - Pradera West

Country

Guatemala

Work Style

Hybrid

Description and Requirements

Who we are: 


You’ll be part of the leading US neobanks and a pioneer in financial services, using disruptive technology to provide best-in-class banking services to millions of members at a fraction of the cost compared to incumbents. The anchor of our banking value proposition, ExtraCash, provides up to $500 of short-term, interest-free advances to members within minutes of joining. The speed to value, access, and pricing of ExtraCash compared to traditional overdraft sets us apart from incumbents and is a key to our strategy to efficiently acquire transacting Dave debit card members.


About the role: 


As the reconciliation analyst, you will join the Client’s platform team and assist our reconciliation and money movement operations with daily reconciliation work.  You will help in reconciling the FBO accounts balance and matching transaction records across different systems. 


Responsibilities:

  • Assist Client’s Reconciliation effort on internal reconciliation and funds movements for Client's financial products

  • Perform daily FBO account balance and transaction reconciliation and resolve any discrepancies 

  • Perform investigation and identify the root cause of the mismatch of balance and transactions 

  • Communicate and collaborate with cross-functional teams on achieving reconciliation tasks

Requirements:

  • 3+  years of experience on account transactions matching and balance reconciliation at a fintech or a financial institution. 

  • Experience with high volume 4-way transaction reconciliation - summary and detail level between system of record and bank

  • Experience with daily high volume reconciliation of debit and credit card transactions.

  • Experience with automated reconciliation software preferred

  • Knowledge of automated clearing house processing rules (NACHA)

  • Experience with Snowflake or similar program preferred

  • Experience identifying, researching and resolving exceptions

  • You are detail-oriented, stay focused, and can prioritize projects and responsibilities. 

  • Intermediate knowledge of Microsoft Excel

  • Familiarity with pooled accounts, sponsor banks, FBO and banking as a service is highly desired.   

  • BS or Associate Degree in Accounting, Finance or related field 

Additional Job Description

As the reconciliation analyst, you will join the Client’s platform team and assist our reconciliation and money movement operations with daily reconciliation work.

Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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