Basic Information

Ref Number

Req_00142917

Primary Location

SV - Santa Tecla - Plaza Merliot

Country

El Salvador

Job Type

Support Positions

Work Style

Remote

Description and Requirements

Position overview:

Brand Management Lead is a pivotal role for correct usage of the TELUS Digital brand across the organization. The Brand Management Lead must have great communications skills as well as a strong attention to detail and the application of rules and knowledge in graphic design, as it encompasses the correct application and documentation of our brand standards in different settings, as well as ensuring that the brand is used in an aesthetically pleasing way. 

 

Key responsibilities:

 The Brand Management Lead must constantly ensure that the TELUS Digital guidelines and brand assets are kept up-to-date and that the people who need them have access to them and understand their usage. They are in charge of conducting constant training sessions for the onboarding of new team members in key roles, as well as ensuring timely and clear communications via email with creative teams whenever updates are made to the brand. 

 

Requirements:

  • Schedule flexibility.

 

Core Competencies:

  • Managing self development

  • Embracing technology

  • Focusing on customers

  • Giving support

 

Leadership Competencies:

  • Providing leadership

  • Leading change

  • Building effective teams

  • Managing stakeholders

 

Functional Competencies:

  • Capable of documenting complex guidelines and communicating them clearly to both designers and non-designers

  • Google apps - Advanced

  • Microsoft PowerPoint - Advanced

  • Microsoft Word - Advanced

  • Adobe InDesign - Basic

  • Adobe Premiere - Desirable

  • Adobe Photoshop - Desirable 

  • Adobe Illustrator - Desirable

 

Qualifications:

  • English - C1:

• Oral and written comprehension.

• Appropriate use of language.

  • At last-year level or graduate of graphic design or communications. 

  • Experience in similar positions – Is a plus

  • Courses or certifications relating to web design (HTML, CSS, Wordpress) – Desirable

 

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

 

Additional Job Description

Position overview:

Brand Management Lead is a pivotal role for correct usage of the TELUS Digital brand across the organization. The Brand Management Lead must have great communications skills as well as a strong attention to detail and the application of rules and knowledge in graphic design, as it encompasses the correct application and documentation of our brand standards in different settings, as well as ensuring that the brand is used in an aesthetically pleasing way. 

 

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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