Positions
-
-
Quality Analyst
The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain... -
AI Quality Analyst with Czech
The team at TELUS Digital AI is seeking a Czech-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements, and... -
AI Quality Analyst with Swedish
The team at TELUS Digital AI is seeking a Swedish-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements, and... -
AI Quality Analyst with Danish
The team at TELUS Digital AI is seeking a Danish-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements, and... -
AI Quality Analyst with Hungarian
The team at TELUS Digital AI is seeking a Hungarian-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work on tasks that require review, verification, or validation to detect issues, propose improvements,... -
AI Prompt Evaluators with Hungarian | On-site in Essen
TELUS Digital AI is looking for AI Prompt Evaluators with fluency in Hungarian to support the development of AI technologies on-site in our Essen office.Join us in enhancing the latest speech technology applications by refining our systems in Hungarian.