Basic Information

Ref Number

Req_00171883

Primary Location

US - Home Office

Country

Estados Unidos

Job Type

Support Positions

Work Style

Remote

Salary range

$16.00 USD per hour

Description and Requirements


Location: Remote, USA

Schedule: Mon - Sun, business core hours, weekend flexibility required 

Schedules available all in CT:

  • 8:00 to 5:00 P.M.
  • 3:00 P.M. to 12:00 A.M.
  • 10:00 P.M. - 7:00 A.M.

Training: Mon - Fri 9:00 - 5:00 CT, 2 weeks 

Status: Full-time, temporary 

Start date: 11/10/2025

Project duration: 12 months, possibility of extension 

Compensation: $16.00 per hour


Objective:

You will be responsible for validating the quality, safety, and relevance of keywords used for search recommendations. You will actually help meet a user’s search needs by building a model that provides searchable keywords that will help you explore more related content.


Primary Responsibilities:

  • Annotate and label data in the target language to support machine learning and artificial intelligence projects

  • Evaluate social media content/videos to ensure the adherence to guidelines of the uploaded content

  • Evaluate and improve the quality of annotated data

  • Collaborate with a team of annotators

  • Adhere to project guidelines and deadlines

  • Experience in annotation or a related field is a plus


Requirements: 

  • Avid social media user - familiar with trends

  • Able to work in a dynamic and fast paced environment

  • Able to understand complex guidelines and follow them

  • Interested in AI/Machine learning

  • Fast internet connection

  • Updated hardware with latest OS

  • C2/ Native English



Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance.


TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com.


Additional Job Description

We are seeking a Search Relevance Analyst. In this role, you will be responsible for validating the quality, safety, and relevance of keywords used for search recommendations. The ideal candidate is highly familiar with social media platforms and has prior experience working on search-relevance projects. 
Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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