Basic Information

Ref Number

Req_00171228

Primary Location

IE - Cork - Campus One

Country

Irlanda

Work Style

On Site

Description and Requirements

Sanctions Analyst
Location: Onsite (Cork HQ, Mahon)
Type: Permanent Position
Salary: €33,000 gross p/a + monthly performance bonus
Shifts: 11.30-20.00 Mon-Fri subject to change (weekend coverage, shifts may be introduced in the future)


We're looking for a detail-oriented professional to review high-volume sanctions alerts and help us stay compliant. You'll quickly assess transaction monitoring alerts, clear false positives, and escalate potential matches, making critical decisions that keep our platform safe and compliant.


This is high-volume, high-impact work where your speed and accuracy directly protect our business and the broader financial system.



What we Offer:


  • Stable job - permanent employment contracts

  • Performance-based bonus

  • Opportunity to advance your career

  • Great rewards for referring your friends

  • Multilingual exposure - improve your spoken and written language skills

  • Inspiring and fun environment: our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym

  • Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long

  • Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package

  • Bike-to-work tax relief

  • Pension scheme

  • Maternity and paternity leave

  • Access to GP care and an occupational health advisor

  • Subsidized canteen



Overview of tasks:


  • Triage high-volume sanction/transaction monitoring alerts to clear false positives and escalate potential true matches for senior review

  • Review and close alerts efficiently while maintaining accuracy and quality standards

  • Use SOPs and decision trees consistently; escalate edge cases or potential true matches as appropriate

  • Keep concise, auditable notes for all decisions in line with job aid and QC expectations


We are looking for:

  • Be a motivated self-starter comfortable in a high-risk, production environment with minimal supervision

  • Be accountable for accuracy while maintaining quality control standards

  • Have product sense for ACH, international wires/SWIFT

  • Have experience or academic knowledge of OFAC, EU/UN sanctions, PEP, Adverse Media, and other AML watchlists

  • Experience with LexisNexis Bridger and Firco Continuity preferred




Join our team and apply now!

Apply now and if you're successful with your initial application, our recruitment department will be in touch within 7 days. 

Are you worried your profile doesn’t meet all the listed requirements? Don’t hesitate to apply anyway! We wouldn’t like to miss the opportunity of meeting a great candidate. 


About us: Since founded in 1998, excellent customer service is our passion - in 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


#LI-DNI

#IDJob


Additional Job Description

We're looking for a detail-oriented professional to review high-volume sanctions alerts and help us stay compliant. You'll quickly assess transaction monitoring alerts, clear false positives, and escalate potential matches, making critical decisions that keep our platform safe and compliant.


This is high-volume, high-impact work where your speed and accuracy directly protect our business and the broader financial system.

Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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