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Proposal Manager - El Salvador & Guatemala

Basic Information

Ref Number

Req_00147148

Primary Location

SV - Antiguo Cuscatlan - Las Cascadas

Additional Locations

GT - Quetzaltenango - Xela, GT - Guatemala - Torre Pradera, SV - Santa Tecla - Plaza Merliot

Country

El Salvador

Job Type

Support Positions

Work Style

Hybrid

Description and Requirements

Position overview:

As a Proposal Manager you coordinate and contribute to the creation of high quality proposals that respond to a request for proposal (RFP) or as part of a proactive pursuit of business. You partner with solutions team members to define and deliver opportunity specific proposal and bid development strategies to win bids. You support proper orchestration between cross functional teams in the development and timely delivery of the proposal output requirements to win bids.

Key responsibilities:

  • Develop high quality and timely proposal elements using your writing or graphic design expertise

  • Partners with cross functional teams to ensure the inclusion of pertinent elements of the solution in the proposal

  • Supports continuous improvements initiatives to increase wins based on post-bid reviews

Core competencies:

  • Giving support

  • Focusing on customers

  • Embracing technology

  • Managing self-development

Functional competencies:

  • Knowledge of proposal writing/development methodologies 

  • Experience in project management in a global, cross-functional business development environment 

  • Robust written language or graphic design proficiency 

  • General knowledge of customer experience, trust and safety and/or digital business

Qualifications:

  • 3+ years of work experience in proposal management, preferably in BPO or business technology environment

  • Studies in Communications, Journalism, Marketing or related careers

  • Proficiency in the English language; German or Mandarin is a plus


 

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.


Additional Job Description

As a Proposal Manager you coordinate and contribute to the creation of high quality proposals that respond to a request for proposal (RFP) or as part of a proactive pursuit of business. You partner with solutions team members to define and deliver opportunity specific proposal and bid development strategies to win bids. You support proper orchestration between cross functional teams in the development and timely delivery of the proposal output requirements to win bids.


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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