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Product Architect

Basic Information

Ref Number

Req_00139619

Last day to apply

31-Ene-2025

Primary Location

IN - Noida 54 - NSEZ

Country

India

Job Type

Digital Solutions

Work Style

Hybrid, On Site

Description and Requirements

We are looking for an experienced SaaS Product Architect to design and oversee the development of scalable and secure SaaS solutions. The ideal candidate will have a deep understanding of cloud-native architecture, multi-tenant systems, and modern SaaS delivery models. This role will be involved in the design, rollout, and support of highly performant, highly scalable and highly available services and infrastructure. Together we are creating the tools and products that are integral to how people build software. We pride ourselves on being thoughtful, intentional, and productive.

Key Responsibilities:

  • Architectural Design: Design the architecture of SaaS products, ensuring they are scalable, resilient, and secure.

  • Cloud-Native Solutions: Leverage cloud platforms (e.g., AWS, Azure, GCP) to build and manage scalable SaaS applications.

  • Multi-Tenant Architecture: Design and implement multi-tenant architecture to support multiple customers with data isolation and security.

  • Technology Evaluation: Evaluate and recommend appropriate technologies, tools, and frameworks for SaaS solutions.

  • System Integration: Oversee the integration of various services and third-party APIs to enhance the SaaS product offering.

  • Collaboration: Work closely with product managers, development teams, and stakeholders to align the technical architecture with business objectives.

  • DevOps and CI/CD: work with the Cloud Architect to Implement and optimize CI/CD pipelines and DevOps practices to ensure efficient deployment and operation of SaaS products.

  • Security and Compliance: Working with other departments and stakeholders to ensure the SaaS platform adheres to industry security standards and regulatory compliance (e.g., GDPR, SOC 2).

  • Scalability and Performance: Design systems for optimal performance, load balancing, and horizontal scalability.

  • Documentation: Maintain comprehensive architectural documentation and technical guidelines.

Must Have

  • Education -  Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

  • Experience & Technical Skills

  • GEN AI

    • Hands-on technologist with 10+ years of experience in coding, designing, and reviewing technical deliverables with strong  experience in any technology i.e. Golang, Python, NodeJS, etc

    • Minimum of  2 years of experience in software architecture, with a focus on SaaS products.

    • Strong in Application Architecture, Design Patterns, SOLID design principles, REST API Design, MicroService Based Architecture, Monolithic Applications

    • Strong experience in relational databases such as SQL Server, Oracle, MySQL, and at least one NoSQL database such as Cassandra, MongoDB, CouchDB

    • Experienced in technology stack selection and the definition of the solution, technology, and integration architectures

    • Experience in implementing and governing the software, engineering processes, practices, tools, and standards for development teams

    • Architecture Experience in at least one cloud such as  AWS Cloud Platform and Google Cloud Platform

    • Highly proficient in systems and non-functional requirements definition

    • Aware of the latest technology trends, engineering processes, practices, and metrics

    • Must be a thought leader in one or more areas of technology

    • Flexible to work on new open source technologies

Additional Job Description

Good To have:

  • Exposure to GraphQL & Open API /Swagger will be preferred

  • Proficient in effort estimation techniques;- Strong leadership, business communication, and consulting skills

  • Data modeling and design experience

  • Infrastructure sizing and design experience for on-premise and cloud-hosted platforms

  • Aware of the latest technology trends, engineering processes, practices, and metrics

  • Exposure to Open-source technologies is a plus

  • Certifications: Relevant certifications (e.g., AWS Certification 

EEO Statement

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada.   We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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