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Digital Trust and Safety Analyst with Arabic (m/f/d)

Basic Information

Ref Number

Req_00121797

Primary Location

DE - Essen2 - ESD

Country

Germany

Job Type

Support Positions

Work Style

On Site

Description and Requirements

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?


Then join our team and help us to ensure excellent service standards while making a difference in the world!


What we offer:


  • Attractive salary: 14.89 Euro per hour and fully paid training period

  • Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture

  • Advanced job opportunities in our internationally growing company

  • Great office at the city center of Essen

  • Positive international working environment

  • Fun Floor with PlayStation, table tennis, and much more

  • Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation

  • Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks

  • Attractive employee referral bonus programs

  • Intriguing and diverse responsibilities 

  • Schedule flexibility available

  • Relocation support within Germany for full-time employees (We only provide relocation support if this has been expressly agreed upon in writing during the hiring process)


Overview of tasks:


  • Back-office support only 

  • Taking over general administrative tasks

  • Provide online support for specific cases 

  • Achieving and ensuring quality standards


We are looking for:


  • Fluent in Arabic (written and spoken) and a minimum B2 of English

  • Valid work permit for Germany or EU citizenship

  • Availability to complete up to 4 weeks full time training.

  • Affinity with back office services

  • Reliable and efficient way of working

  • Goal-oriented approach to work


Join our team and apply now!

Our recruiting team will gladly answer all your questions at +49 201 2587 0006. We are looking forward to your informative application. We have digitized our recruiting process and are now offering virtual job interviews to all applicants.


About us: Since founded in 1998, excellent customer service is our passion - 2020 we went one step further and are now part of TELUS Digital. Since then, over 70,000 team members are providing customer service at its best in more than 50 languages for international and well-known partners.


#LI-DNI

Additional Job Description

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company?


Then join our team and help us to ensure excellent service standards while making a difference in the world!

Language Reference
Arabic
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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