Location :- Noida Sector 135
Walk in Date - 21st June 2025
Walk-in Time - 10.00 AM - 4 PM IST
Walk-in Venue - TELUS DIGITAL, Tower-6, UG Floor, Conduent Business Services, Infospace, Sector 135, Noida, Uttar Pradesh, 201304
Role & Responsibilities:
● Works with customers to identify service-related needs and offers the most appropriate
solutions while providing world-class customer service.
● Diagnoses and resolves basic network and modem functionality issues, including
landline troubleshooting.
● Walks customers through common phone hardware and software configurations to
maximize service functionality.
● Provide solutions and resolution resources for customer repair problems.
● Interfaces with customers over the phone providing status updates and ensuring service
has been restored.
● Schedules a technician dispatch for on-site service calls when necessary.
● Escalates appropriate technical issues to upper-level technical support when needed.
Preferred Candidate Profile
● Excellent communication skills
● Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
● Should be comfortable working in 24*7 Working Environment
● Graduation Mandatory
● Rotational shifts & Rotational week offs
Perks and Benefits
● Medicare Facilities.
● Salary 3.2 LPA - 3.65 LPA
● Both side cab facilities.
● Relocation Bonus- INR 7000/- (one time)
● One week accommodation
