Are you ready to take the next step in your career? 

If your answer is “YES” – join the leader of the CX (Customer Experience) sector TELUS Digital Türkiye! 

Now we are looking for English Speaking Customer Representatives who have the following criteria and will add strength to our team.

Job Description
Through inbound written channels, helping the customers with following topics:

• Responding to questions about products such as their features, equivalents or stock status

• Making address change, product change/return or order cancellation processes

• Providing information about delivery status

Requirements

• Residency in İzmir

• Advanced level in English

• Strong communication skills

• Being a good team player

Our Advantages

• Competitive salary package with bonuses

• Private health insurance

• Meal card

• Equipment support for home office work, shuttle and road fee for office work

• Stable job and career development opportunities

• Dynamic and supportive team

• Flat hierarchical work order in an international structure

• Referral rewards

About Us: TELUS Digital Türkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS Digital has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.