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End User Computing Specialist

Allgemeine Angaben

Ref Number

Req_00158009

Bewerbungsfrist

30-Jun-2025

Standort

BG - Sofia - TELUS Tower

Land

Bulgarien

Jobbeschreibung

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES – join the leader of the Customer Experience (CX) industry TELUS Digital Bulgaria!

As a End User Computing Specialist member of our IT team, you will:

  • Provides installation / configuration of software packages, installation / configuration of peripheral

  • Assemble new joiners welcome equipment pack. Updates equipment inventory accordingly

  • Disassemble and sort leavers equipment pack. Updates equipment inventory accordingly

  • Provides instruction, activity guidance, being involved in providing support to company staff when needed;

  • Oversees the legal and responsible use of computer programs and equipment by users;

  • Supports and ensures the operation of the local computer network and reports any anomalies to the direct manager;

  • Proposes ideas for improving the work process, in order to increase the efficiency and quality of work;

  • Mounting and cabling of the computers for the employees and training rooms

  • Active Directory Users, Groups, OU and Group Policy Objects Administration

  • Providing Remote/Onsite IT support and training for new users on the Work from Home solutions

  • Works with the Internal ServicerNow ticketing system for tracking the Operational and Non-Operational requests


As a candidate, you will need a good command of the English Language.

We offer:
  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses
We care about the well–being of our employees, invest in their development, encourage fun and team-building initiatives

If this opportunity sounds appealing to you, apply now!

* Please note that only shortlisted candidates will be contacted.

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Sprache
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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