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Hiring For International Customer Service + Sales (Inbound Voice Process)

Basic Information

Ref Number

Req_00150777

Last day to apply

31-Mar-2025

Primary Location

IN - Noida - Candor Building 5

Country

India

Job Type

Business Process Outsourcing

Work Style

On Site

Description and Requirements

Hiring For International Customer Service + Sales (Inbound Voice Process)

Looking for people with good sales experience in International BPO.

• Performing inbound calling with best customer service experience to new and existing wireline
residential customers offering telecommunications products and services.

• Building customer relationships by uncovering their stories, getting to know their needs and
recommending product selections they feel good about

• Solution based selling approach overcoming customer objections by listening, understanding,
probing, and recommending.

• Simultaneously navigating through multiple systems and tools while interacting with customers.

• Processing customers orders and ensuring its accuracy and completion.

• Participating in continuous training sessions and sharing best practices.

Desired Candidate Profile

• Qualification: 10 + 2, Any Graduate
• Graduate Freshers with good English communication skills interested in starting their career in international sales.
• Both graduate freshers and Experienced (into BPO sales) can apply.
• Excellent communication in English.
• Comfortable with graveyard shifts.

Perks and Benefits

• Shift Timing- Fixed Night Shift
• Salary Range- upto 36,000 in-hand
• Working Model: 5 days (work from Office) Rotational Shifts + 2 Consecutive week Off
• Location: Noida Sector-135
• Free pick up and drop facility will be provided within 35 Kms range.

Additional Job Description

Hiring For International Customer Service + Sales (Inbound Voice Process)

Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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