Basic Information
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Job Type
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Description and Requirements
Customer Experience Specialist (French-Speaking)
Location: Onsite in Cork, Ireland
Hours: 8:00 AM – 4:30 PM, 5 days a week (Mon-Sun), subject to change
Salary: €32,500 gross per year + performance bonus
Start Date: 12th May
Relocation Support: Up to 4 weeks of accommodation for candidates moving from outside Ireland
About the Role
As a Customer Support Specialist in the fintech industry, you will develop key skills in communication, problem-solving, customer service, and cultural awareness.
You will investigate and research user issues, identify and escalate bugs to ensure they are resolved quickly. In this role, you’ll be part of a global team of amazing people, representing some of the world’s top payment processing brands and helping to make a difference through cutting-edge technology.
What We Offer
Permanent contract for job stability
Referral bonuses for bringing your friends on board
Achievable performance bonuses
Career growth opportunities with training and promotions
Multilingual experience to improve language skills
Community projects to make an impact
Exciting team events and social activities
Private medical insurance (tenure-based)
Pension scheme
Maternity & paternity leave
What We’re Looking For
Fluent in English and French
Customer service experience
Strong problem-solving skills
Good time management and motivation to exceed expectations
Team player with a can-do attitude and willingness to learn
Equal Opportunity Employer
We value diversity and inclusion. Hiring decisions are based on qualifications, merit, and performance.
Apply now and be part of something bigger!
Language Reference |
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French |
EEO Statement