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Content Coordinator

Основна информация

Реф. номер

Req_00167323

Последен ден за кандидастване

15-Sep-2025

Основно местоположение

ZA - Cape Town - Woodstock

Допълнителни локации

ZA - Cape Town - Maitland

Държава

Южна Африка

Тип обява

Digital Solutions

Work Style

On Site

Описание и изисквания

  • We need a Content Coordinator/Moderator for an on-site data collection project for our AI Data Solutions Divisions
  • We are helping a client collect recordings of participants, for the purpose of improving their Machine Learning models.
  • The Content Coordinator will help us record data across 250 people across a 6-month period, with this likely to extend for another 6 months after that.
Recordings will be undertaken at Telus Digital Cape Town’s Woodstock facility.

Persona:
  • We need an English speaker, who can read and write English (trainings, guidelines and communication with PM team will be in English) 
  • Proficient in MS Excel and MS Office.
  • Someone with experience of working with people preferable (e.g. happy to meet and greet staff and demo/show them how to undertake a task)
  • Do not need to be very technical, but at the very least understand how to work a mobile phone and mobile phone apps
  • Happy to receive some training remotely and join a weekly video meeting with the Project Management team.

We will:
  • Provide the team member with relevant training on the equipment and process etc.
  • Give them a support team and channels for communication (Google Chat, Email etc.)
  • We will provide with a schedule for when participants will come to do recordings.
Език
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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