Basic Information

Ref Number

Req_00143608

Primary Location

US - CA - PaloAlto - HillviewAve

Country

United States of America

Job Type

Support Positions

Work Style

On Site

Salary range

$88,000.00 USD Per annum

Description and Requirements

WORK LOCATION: Onsite location in Sunnyvale, CA

WORK SCHEDULE: Mon - Fri, business core hours, flexibility required

JOB STATUS: full-time, temporary. Possibility of extension/ permanent position

START DATE: ASAP

TENTATIVE END DATE: 4/30/2025

TRAVEL FLEXIBILITY: Up to 5%

COMPËNSATION: $88,000.00 per anum


Objective:

The associate project manager is responsible for the day to day operations and management on one of our AI projects. The Associate Project Manager will be responsible for vendor coordination, stakeholder management and manage the processes for data collection and data transfer seamlessly, ensuring quality and accuracy.


Primary Responsibilities:

  • Collaborate closely with customers to understand their business needs and lead teams in delivering tailored solutions across various service offerings. 

  • Provide on-site support for data collection efforts related to the validation or development of ADAS features in vehicles. 

  • Track progress against goals, create dashboards, and perform root cause analysis when targets are missed.

  • Act as a key liaison with vendor agencies based on project requirements. 

  • Partner with Program Managers across multiple geographies to ensure customer satisfaction and drive continuous improvements, measurement, benchmarking, and automation in service delivery.

  • Anticipate and address customer needs proactively, applying innovative thinking and working collaboratively with internal technical, production, scheduling, and management teams. 

  • Drive process optimization through automation by implementing creative solutions to enhance efficiency.


Minimum Qualifications: 

  • Bachelor's degree preferably with Engineering/Technology background or equivalent experience

  • 2 years of experience in data collection, technical projects, or data management

  • Certified Associate in Project Management is a plus

  • Knowledge of ADAS (Advanced Driver Assistance System) is a plus

  • Basic knowledge of programming

  • Experience working with external vendors

  • Basic understanding of financial concepts

  • Experience in automotive sector and/or AI will be a big plus

  • Strong stakeholder management

  • Problem-solving skills

  • Innovative approach

  • Ability to optimize tasks and processes

  • Proactivity

  • Strong organizational skills, meticulous attention to detail



Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance.


TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at TINA_TalentAcquisition@telusdigital.com.


Additional Job Description

The associate project manager is responsible for the day to day operations and management on one of our AI projects. The Associate Project Manager will be responsible for vendor coordination, stakeholder management and manage the processes for data collection and data transfer seamlessly, ensuring quality and accuracy.



Language Reference
English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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