AI-DS, Content Moderator English - Pradera GT

Last day to apply: Friday, Nov 1st

Position Summary:

 TELUS International is seeking a Content Moderator with English fluency to assist in developing AI technologies by reviewing, analyzing and labeling a variety of content that might include sensitive content. Your expertise will contribute to the continuous improvement of our language model's performance, ensuring its effectiveness across a wide range of applications.

Role Responsibilities:

• Develop a solid understanding and application of Content moderation rules and guidelines

• Review uploaded content and take applicable actions to label or escalate the content.

• Develop and maintain a comprehensive knowledge of biases, and cultural considerations associated with sensitive content.

• Analyze model outputs for potential biases, offensive language, or inappropriate responses

• Fact-check and verify information to ensure the credibility and reliability of the content.

• Participate in regular training progress reviews and provide input for continuous improvement.
   

Skills & Competencies:

• Developed a sense of integrity and commitment to community safety.

• Demonstrated passion for excellence with an understanding their actions can impact the community.

• Solid team player and collaboration skills.

• Attention to detail and time management skills.

• Responsible, punctual, and open to feedback.

• Quick learner and flexible to changes.

• Strong understanding of cultural sensitivity, ethical considerations, and potential biases related to language generation.

• Ethical mindset and a commitment to ensure responsible AI practices, particularly in dealing with controversial topics.

Requirements:

• Ability to work from site

• B2 and above English level

• Oral and written comprehension

• Excellent grammar and composition in Spanish.

• Strong organizational skills to manage and prioritize multiple tasks and responsibilities.

• Familiarity with content moderation tools and techniques is a plus.