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GenAI, Sr. Data Engineer

基本信息

参考编号

Req_00170022

主要地点

US - Home Office

国家

美国

工作类型

Support Positions

工作方式

Remote

描述和要求

We are looking for an innovative and detail-oriented GenAI Orchestration Specialist to join our team. In this role, you will be responsible for designing, integrating, and managing workflows that connect multiple Generative AI models, tools, and services to deliver scalable, efficient, and business-aligned solutions. The ideal candidate has strong technical expertise in AI/ML, experience with orchestration frameworks, and the ability to translate business needs into automated, AI-driven processes. This position requires a blend of engineering, problem-solving, and strategic thinking to ensure that GenAI initiatives are effectively deployed, optimized, and continuously improved.


Key Responsibilities

  • Design and implement orchestration pipelines that connect multiple GenAI models, APIs, and tools into end-to-end workflows.

  • Collaborate with data scientists, engineers, and business stakeholders to define use cases and translate them into orchestrated AI solutions.

  • Ensure system scalability, performance, and reliability through effective orchestration strategies.

  • Monitor and optimize AI pipelines, addressing bottlenecks, errors, and inefficiencies.

  • Integrate orchestration platforms with cloud environments and enterprise systems.

  • Establish best practices for AI orchestration, versioning, monitoring, and lifecycle management.

  • Document processes, technical architectures, and orchestration standards for knowledge sharing.

  • Stay updated on advancements in AI orchestration, LLMs, and automation tools to continuously enhance solutions.

Requirements


  • Education: Bachelor’s or Master’s Degree in Computer Science, Data Engineering, Artificial Intelligence, or related field (or equivalent experience).

  • Experience: 3+ years of experience in AI/ML engineering, data engineering, or workflow orchestration. Experience in GenAI/LLM orchestration is a strong plus.

Skills:

  • Proficiency with orchestration tools/frameworks (e.g., Airflow, Prefect, LangChain, Dagster, Kubeflow, or similar).

  • Strong programming skills (Python preferred) for building and integrating orchestration pipelines.

  • Familiarity with Generative AI models (e.g., LLMs, diffusion models) and their deployment.

  • Knowledge of cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes).

  • Strong problem-solving and analytical skills to optimize workflows.

  • Excellent communication and collaboration skills to work across technical and non-technical teams.

  • Ability to balance innovation with reliability and compliance considerations.

TELUS Values:


TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork



At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.  


Equal Opportunity Employer:

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity


补充工作描述

We are looking for an innovative and detail-oriented GenAI Orchestration Specialist to join our team. In this role, you will be responsible for designing, integrating, and managing workflows that connect multiple Generative AI models, tools, and services to deliver scalable, efficient, and business-aligned solutions. The ideal candidate has strong technical expertise in AI/ML, experience with orchestration frameworks, and the ability to translate business needs into automated, AI-driven processes. This position requires a blend of engineering, problem-solving, and strategic thinking to ensure that GenAI initiatives are effectively deployed, optimized, and continuously improved.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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