Informații de bază
Număr ref
Req_00160094
Locație principală
US - Home Office
Țară
Statele Unite ale Americii
Stil de lucru
Remote
Salary range
$116K - $145K annual USD
Descriere și cerințe
Position overview:
As a Business Development Executive you drive sales, achieve revenue targets, and contribute to the growth and success of the company. You identify and pursue new business opportunities (logos
with growth potential: revenue >$25M), understand potential client needs, and promote the relevant
offerings (products and services), aligned to the overall company strategy.
Key responsibilities:
* Prospect and identify potential clients aligned to company strategy through market research, networking and lead generation
* Develop and maintain a robust sales pipeline of qualified leads
* Create and execute account strategies/ plans for each of the targeted clients based on the overall company strategy
* Oversee the end to end request for proposal process
* Prepare and deliver persuasive sales presentations and proposals to potential clients
* Negotiate pricing, contracts and terms with client to reach mutually beneficial agreements
* Close sales deals which have been won and ensure all necessary documentation is completed accurately
* Transition client to a designated Client Success Executive
* Maintain accurate records of sales activities, client interactions, and progress in the CRM system
* Ensure timely hygiene and corrective actions relating to: sales funnel, account/deal plans and other sales KPIs
* Develop and maintain a robust sales pipeline of qualified leads
* Create and execute account strategies/ plans for each of the targeted clients based on the overall company strategy
* Oversee the end to end request for proposal process
* Prepare and deliver persuasive sales presentations and proposals to potential clients
* Negotiate pricing, contracts and terms with client to reach mutually beneficial agreements
* Close sales deals which have been won and ensure all necessary documentation is completed accurately
* Transition client to a designated Client Success Executive
* Maintain accurate records of sales activities, client interactions, and progress in the CRM system
* Ensure timely hygiene and corrective actions relating to: sales funnel, account/deal plans and other sales KPIs
Core competencies
* Giving support, focusing on customers, embracing technology, managing self-development (globally aligned; apply to all jobs)
Leadership competencies
* N/A no people management accountabilities
Functional competencies
* Understanding of the digital BPO landscape and industry best practices
* Knowledge of BPO services and digital technologies, including AI and Trust and Safety sales expertise as required
* Effective negotiation and conflict management abilities
* Ability to use sophisticated analytical thought to exercise judgment and identify innovative solutions
* Ability to communicate difficult concepts and influence others to adopt a different point of view
* Results-oriented mindset with focus on meeting and exceeding sales targets
* General financial acumen
* Proficient in using CRM software and sales tools
Qualifications
* 5+ years of proven track of success in sales, preferably in the digital industry
* Bachelor’s degree in Business, Marketing or related field
* Proficient oral and written English
Location
United States-Remote
Compensation
The base compensation range for this position is $116,000-$145,000 USD
TELUS Values
● TELUS Digital recognizes and embraces the importance of values in our ever-changing
workplace. To be successful, all applicants must demonstrate behaviors that are
reflective of our values:
● We passionately put our customers and communities first
● We embrace change and innovate courageously
● We grow together through spirited teamwork
At TELUS Digital, we are committed to diversity and equitable access to employment
opportunities based on ability
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a
diverse and inclusive workplace. All aspects of employment, including the decision to hire and
promote, are based on applicants’ qualifications, merits, competence and performance without
regard to any characteristic related to diversity.
Descriere job suplimentară
TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build and deliver
high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost
75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central
America, and Europe, TELUS Digital empowers customer experience innovation through digital
enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The
company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any
stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands
from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and
ICT industries. The company serves clients in over 50 languages. Learn more at: telusdigital.com
Position overview:
As a Business Development Executive you drive sales, achieve revenue targets, and contribute to the growth and success of the company. You identify and pursue new business opportunities (logos
with growth potential: revenue >$25M), understand potential client needs, and promote the relevant
offerings (products and services), aligned to the overall company strategy.
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
