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TELECOM ARCHITECT (OSM, UIM)

Allgemeine Angaben

Ref Number

Req_00153938

Standort

US - MO - Maryland Heights

Land

Vereinigten Staaten von Amerika

Job Kategorien

Digital Solutions

Work Style

Hybrid, On Site

Jobbeschreibung


TELECOM ARCHITECT (OSM, UIM) 


TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build, and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. 


The company’s solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. 


Role Overview: 


We are seeking a Telecom Architect with extensive expertise in Order Management Systems (OSM), Unified Inventory Management (UIM), and Automated Service Activation (ASAP), along with Java and Microservices. The ideal candidate will have a deep understanding of telecom billing systems such as CSG and Amdocs and a proven track record of designing and implementing large-scale enterprise applications. 


Key Responsibilities:

  • Architect, develop, configure, and test Order Management Applications with a strong focus on Oracle OSM, UIM and ASAP.
  • Design and implement OSM cartridges using Oracle Design Studio on Eclipse IDE.
  • Develop scalable and high-performing Java-based Microservices for telecom applications.
  • Build and optimize telecom billing integrations (CSG, Amdocs) within enterprise environments.
  • Leverage XML technologies (XQUERY, XPATH, XSLT) for data transformation and service orchestration.
  • Implement and maintain Java web services (SOAP, WSDL, RESTful APIs) to ensure seamless system communication.
  • Work with Oracle databases (11g/12c, PL/SQL) for backend data management and integration.
  • Apply Object-Oriented Programming (OOP) best practices to develop robust and maintainable solutions.
  • Utilize DevOps processes, CI/CD pipelines, and automation tools (ANT, Maven, Jenkins) to streamline deployment and testing.
  • Drive technical thought leadership, providing guidance across multiple applications and business units.
  • Ensure adherence to software development methodologies and governance standards.
  • Evaluate and recommend cloud adoption strategies (Oracle Cloud, AWS). 

Required Skills & Experience:

  • 12+ years of experience in architecting, developing, and testing Order Management Applications.
  • Expertise in Oracle OSM, including cartridge design, admin tools, and integration strategies.
  • Strong Java and J2EE background, including experience with MDB, Kafka.
  • Proficiency in XML technologies (XQUERY, XPATH, XSLT).
  • Extensive experience with Oracle databases (PL/SQL, database communication).
  • Hands-on experience in telecom billing systems (CSG, Amdocs).
  • 8+ years of experience with software development methodologies (Agile, Waterfall).
  • 4+ years of experience with build automation and testing tools (ANT, Maven, Jenkins, SoapUI, JUnit).
  • Experience with Oracle Reference and productized BSS/OSS solutions (RODOD, RSDOD).
  • Proven ability to architect large and complex enterprise applications.
  • Strong leadership in technical strategy and governance. 

Preferred Qualifications:

  • Experience with cloud platforms (Oracle Cloud, AWS).
  • Familiarity with DevOps methodologies and CI/CD best practices.
  • Strong analytical and problem-solving skills with a strategic mindset. 

Why TELUS Digital? 


TELUS Digital recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first
  • We embrace change and innovate courageously
  • We grow together through spirited teamwork 

At TELUS Digital, we are committed to diversity and equitable access to employment opportunities based on ability.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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